HR Service Center

 

Need help? Give us a whistle (by phone or email, we mean)…

(213) 821-8100 or uschr@usc.edu

The HR Service Center is your “one-stop shop” for benefits, payroll, or any other HR-related inquiries, providing prompt, accurate and thorough help on all employment-related matters for faculty, staff and student workers.

A Center team member will shepherd you through your question or problem until it is fully resolved. They’re available Monday through Friday from 8am-6pm.

 


partners

Looking for someone else?

If you’re looking for your own unit’s HR Partner, see the HR Partner Directory.

If you’re looking for help from the Office of Equity and Diversity, visit their website.

If you have questions about how laws, regulations and university policies may impact your job duties, or if you need to report suspected violations of law, regulation or policy confidentially and without fear of retribution, contact the USC Help and Hotline, which is available 24/7.

 


 

How are we doing?

The HR Service Center is committed to exemplary customer service, but we recognize that sometimes we may fall short. If you were not satisfied with your Center experience, we want to hear about it – because we want to always be improving. We also welcome positive comments! (We’ve shared some of our favorites on this page – above right.) Either way, to offer your feedback please contact the HR Division by email at hrdiv@usc.edu or by phone (213) 821-8111.

 


The HR Service Center team

The HR Service Center team is overseen by Mirna Diaz, Senior HR Business Partner

HR Business Partners: