The USC Experience

USC_Experience_Community2The USC Experience is a university-wide initiative that seeks to create a highly individualized, truly memorable and transformative customer service experience for our students, patients and families.

Under the direction of President Nikias, this initiative was inspired by insights from the book The Experience Economy (Joseph Pine and James Gilmore, 2011), and aims to help differentiate USC from other top research universities in the years to come.

USC Experience events

Watch the 2016 USC Experience Accelerator Event!

USC Experience resources

Extensive resources are available in TrojanLearn to help departments take practical steps to elevate The USC Experience – just log into TrojanLearn using your USC NetID, and search for “USC Experience” to access.