USC Employee Engagement and Communications

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Our mission

To inform, engage and inspire employees, facilitating conversations and collaboration that enhance productivity, while providing creative and compelling content, events, programs and services for university staff and faculty working toward USC’s ambitious mission.

In addition, we are charged with informing and empowering human resources professionals and their audiences, providing effective tools and communicating news and best practices.

To those ends, our department oversees and executes engagement, appreciation and recognition efforts and communications designed for staff and faculty, including the annual Staff Recognition Luncheon and other events, the President’s Award for Staff Achievement and other award programs, employee feedback/survey initiatives including the Great Colleges program, and of course USC’s all-encompassing website for employees, the Employee Gateway and its affiliated websites and social media channels. Our department also proactively communicates to employees, primarily through email campaigns in a variety of formats and by moderating the university-wide employee distribution list.

To facilitate a safe and compliant environment for all university activities, our department is also charged with the development, publication and archiving of university policy for the USC community. We are responsible as well for HR-related communications and websites, including the Human Resources Division website and departmental websites under HR, including Equity and Diversity and Title IX, the Manager Gateway, and the Workday Help website. We oversee the Staff Assembly website and provide oversight for staff webpages university-wide, as well as assist schools and departments with any communications aimed at employees, as well as providing focused support to the HR division.

Our awards

Our department won top honors in an international employee communications award program in 2017 for our work with USC’s Trojan Knowledge Expedition. We’ve also won honorable mention for our videos for two consecutive years.

Our social media policy

The Gateway maintains several social media accounts and welcomes employee involvement both in our news stories on this site, and in all our social media (see links in footer). These opportunities for involvement and feedback are designed as public forums where we can share ideas, news and other communications about USC employee life. We reserve the right to delete your comment if it contains profanity; is selling or promoting a commercial product or service; is spam; contains material that we determine is unlawful, hateful, threatening, harassing, abusive, defamatory or libelous; contains copyrighted material or material that belongs to someone else; contains confidential or private information that is not your own. We also reserve the right to block repeat offenders.

Contact us

If you have an idea on how we can improve our service to you, please share!

Employee Gateway help

Quick guide to the USC Employee Gateway

Contact us at or call us at (213) 740-7173

Diane Schrader

Digital Media Manager
Jandy Hardesty

Digital Media Specialist
Candace Stalder

Senior Writer
Nancy Weldon

Writer and Social Media Specialist
David Robbins

Writer and Social Media Specialist
Sonia Mentz