No strangers to putting patients first

There’s no shortage of incredible employees in the Trojan Family! The USC Choi Family Awards for Excellence in Patient-Centered Care recognize the dedication of Keck Medicine physicians and nurses to their patients. This year, the following individuals and group were awarded for consistently going above and beyond. You can also read more at the stories linked.

When a Keck Hospital patient passed away, her grieving husband was left stranded far from home. Nurse Mandy Poppen decided to make the 280-mile journey with him to deliver the news to his family. This type of extraordinary action is not uncommon in Mandy’s department, the Cardiovascular Thoracic Intensive Care Unit. The staff rise to the occasion and treat their patients like family.

It’s not uncommon for Antreas Hindoyan’s patients to have his personal cell phone number, or to be escorted across the medical campus if unable to find their way. Some describe the cardiologist as a “guardian angel.”

Nurse Director Raffi Boghossian grew up in war-torn Lebanon – he says helping others is in his blood. Every day he makes his rounds to speak to patients and families or bring them coffee and blankets. He also doesn’t hesitate to jump into an ambulance – anything to provide necessary care.

Photo/HSC News

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