How to prevent Zoombombing in classes and meetings

As you may have heard, some USC Zoom classes were disrupted by people who were not students last week. These disruptions are commonly referred to as “Zoombombing” and are a form of Internet trolling in which someone takes advantage of features of the Zoom video-conferencing platform to interrupt meetings and lectures. As the worldwide pandemic continues and more and more people communicate online, Zoombombing is becoming more common in both online classes and business meetings.

“ITS is committed to providing USC a safe, protected, inclusive online learning and working environment for faculty, students and staff,” says Doug Shook, USC’s Chief Information Officer. “We’ve been working with academic leadership as well as the USC Center for Excellence in Teaching to proactively address these breaches.”

What to do if you’re Zoombombed?

Should Zoombombing occur during classes, please alert your Dean of Faculty. Students, faculty and staff who are impacted by protected class (race, sex, gender, religion or national origin) misconduct during Zoom Sessions can go to titleix@usc.edu (students) or oed@usc.edu (faculty and staff) for supportive resources and reporting options.

Use these Zoom features to manage participants during classes and meetings:

Online Waiting Room

  • ITS has enabled the “Waiting Room” feature for all Zoom classes and meetings
  • Any participant who does not log in using their USC Zoom credentials will automatically be placed in the Waiting Room and will see a message stating “Please wait and the meeting host will let you in”
  • The meeting host can then determine who to admit from the Waiting Room (the meeting host will need to monitor the Waiting Room throughout the meeting to admit those who did not authenticate with their USC Zoom credentials but are legitimate attendees

Class management ​

If you encounter a disruptive participant during class, ITS recommends that you take the following actions: ​

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5 Responses

  1. Hi Joan,

    Thank you for reaching out!

    Yes, you can dismiss a participant from the meeting. The removed participant won’t be able to rejoin unless you allow participants and panelists to rejoin. Please reference this site https://support.zoom.us/hc/en-us/articles/115005759423-Managing-participants-in-a-meeting for more details on managing participants in a Zoom meeting.

    Thanks again.

    Anne Silva
    Manager of Communications
    ITS Engagement, Culture and Communications

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