Counseling services

The Center for Work and Family Life (CWFL) offers confidential, short-term counseling and consultation to USC employees and their benefits-eligible dependent family members. This is a complimentary benefit of your employment at USC.

CWFL licensed mental health professionals are experienced in helping individuals, couples and families address a wide range of personal and work-related difficulties, working together to identify practical solutions and develop a plan to help you achieve your personal, family and career goals. They can help with:

  • emotional distress: anxiety, depression, grief/loss, anger
  • on-the-job issues: dealing with co-workers, career development, problem solving and referrals
  • stress: assessment, plan development and follow-up
  • marital and family difficulties: communication, parenting, conflict resolution (individual, couple and family counseling)
  • crisis intervention: domestic violence, trauma, critical incidents, other serious life events (individual counseling and department/unit debriefing)
  • alcohol and drug misuse/abuse: assessment, education, case management, and referral services
  • workplace health and wellness: assessment, plan development and follow-up

Faculty, staff and their dependent family members may be seen for as many as 10 sessions in a 12-month period. For issues requiring more open-ended counseling or for specialty services, CWFL counselors refer you to mental health professionals in your health plan or community-based resources. All information regarding your use of these services is kept strictly confidential.

Confidentiality is our foremost concern.

All information regarding your use of our services is kept strictly confidential, with the rare exception when disclosure is required by law. The Center goes to great lengths to maintain your right to privacy. No information on your use of the Center is ever placed in university or departmental files, and use of our services will in no way jeopardize your job security or opportunities for promotion.

The Center’s records are maintained as part of appropriate clinical practice and for internal statistical purposes only.

From childhood through late adulthood, there are certain times when we may need help addressing problems and issues that cause us emotional distress or make us feel overwhelmed. When you are experiencing these types of difficulties, you may benefit from the assistance of an experienced, trained professional. Professional counselors offer the caring, expert assistance that we often need during these stressful times. A counselor can help you identify your problems and help you find the best ways to cope by setting priorities, expanding support, incorporating new strategies, adjusting behavior, or by finding constructive ways to deal with a situation that is beyond your personal control.

The Center has a diverse staff of professionals to meet a variety of needs and issues. We make every effort to match you with a counselor who will be a good fit and who will create an environment of comfort, safety, and collaboration. Together you and your counselor will set goals, work toward achieving them, and assess how well you are actually meeting them. Counseling can help you maximize your potential and make positive changes in your life.

Contact the Center at (213) 821-0800. Spanish-speaking counselors are available.

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